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Monday, April 12, 2021

Amazon Apologizes To Rep. Mark Pocan For Snarky (And Incorrect) Pee Bottles Tweet

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Amazon has issued an apology for a pair of tweets from its company information account attacking Rep. Mark Pocan (D-Calif.) for criticizing the corporate’s office atmosphere amid an enormous unionization push at a achievement heart in Alabama.

“This was an own-goal, we’re sad about it, and we owe an apology to Consultant Pocan,” Amazon stated in a statement Friday.

Pocan responded Saturday morning.

“Sigh. This isn’t about me, that is about your employees ― who you don’t deal with with sufficient respect or dignity,” he wrote. 

Amazon has been preventing a union drive at a Bessemer, Alabama, facility that threatens to offer unionization efforts a lift elsewhere throughout the nation. The corporate raised eyebrows final week for a sequence of uncharacteristically snotty responses to politicians who have been tweeting about its employees and enterprise practices.

It was a technique that reportedly got here from the very high ― Amazon CEO Jeff Bezos wished his company communications workforce to reply extra aggressively towards prices of unfair labor practices, in accordance to Recode

Sen. Bernie Sanders (I-Vt.), amongst others, has voiced robust help for Amazon employees’ push for higher situations. Final Wednesday, Amazon govt Dave Clark snarkily welcomed the senator to the Alabama facility in a tweet sarcastically thanking him for his work on behalf of American employees. 

“I typically say we’re the Bernie Sanders of employers, however that’s not fairly proper as a result of we really ship a progressive office,” Clark stated. 

It was Pocan who jumped in to answer Clark. “Paying employees $15/hr doesn’t make you a ‘progressive office’ while you union-bust & make employees urinate in water bottles,” he tweeted. 

Amazon Information, a company Amazon Twitter account, responded to Pocan in a tone just like Clark’s. 

“You don’t actually consider the peeing in bottles factor, do you? If that have been true, no one would work for us,” the tweet learn. 

It’s, in truth, well-documented that Amazon employees are topic to strict and physically demanding protocols. Some employees say they generally take excessive measures to keep away from stopping their work, as a result of an excessive amount of “break day process,” as Amazon calls breaks, can lead to self-discipline. 

It’s much less widespread for Amazon’s warehouse employees to take toilet shortcuts, nevertheless, than it’s for delivery drivers, who’ve issue discovering public restrooms ― particularly through the coronavirus pandemic. 

In its Friday assertion, Amazon acknowledged that the tweet was flawed. 

“It didn’t ponder our massive driver inhabitants and as an alternative wrongly centered solely on our achievement facilities,” the corporate defined, saying it’s conscious that supply drivers battle to seek out restrooms and pledging to assist discover a resolution to the “industry-wide” drawback.

Amazon then differentiated its drivers from its achievement heart employees. 

“A typical Amazon achievement heart has dozens of restrooms, and workers are in a position to step away from their work station at any time. If any worker in a achievement heart has a distinct expertise, we encourage them to talk to their supervisor and we’ll work to repair it.”

Amazon’s apology to Pocan was revealed late on Friday, which could possibly be interpreted as an effort to place it out quietly. The corporate additionally remained mum on Amazon Information’ different tweets targeting Sanders and Sen. Elizabeth Warren (D-Mass.), who has additionally confirmed herself one in all Amazon’s loudest critics in Congress. 

Amazon employees have already voted on the unionization query, however their ballots are nonetheless being counted, in accordance to AL.com. Practically 6,000 ballots have been despatched out. Outcomes are anticipated within the subsequent week. 

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